How to Give a Real Apology

And it’s not about how you can save face

In today’s culture, you don’t often see people give a real apology. They don’t even acknowledge that they have done anything wrong. They make excuses for their behavior, and they try to skirt around the issue. As a result, they say nothing of any importance, and their relationship with the offended party worsens.

real apology

Today nobody expects anyone to apologize anymore. People want to save face and pretend that they haven’t done anything wrong. Politicians say they are “sorry IF they have offended anyone.” But that doesn’t deal with anything and it doesn’t help their credibility improve.

So what does a real apology look like? Here are three steps to making a real apology and what you can expect to happen as a result.

Integrity Means All the Time

by Benjamin R. Case, President, Case Consulting Services, Inc.

When is it important to have integrity? Some of the time or all of the time? My friend Ben Case, President of Case Consulting Services, has been a hallmark of integrity as long as I have known him. And he tells a powerful story to explain to importance of integrity.


Before I started Transformational Impact LLC, I worked with Ben. He is reputedly one of the best major gift fundraisers in the world, having helped nonprofits raise more than $4.3 billion in his 40 years of fundraising. And he shares his expertise six days a week in the Tip o’ the Morning, a one-minute read covering the basic principles of fundraising (and sometimes life) that we need to know and practice to be successful.

Even though I no longer work with Ben, I still occasionally write a Tip o’ the Morning. And I am pleased to post an occasional Tip from Ben on my blog. Here’s Ben’s Most Valuable Tip (MVT) #44 entitled, “When Are You Going to Have Integrity—Some of the Time or All of the Time? Integrity Means All the Time.

The Three Parts of Business Leadership Integrity

The Three Disciplines Necessary to Cultivate a Healthy Business Culture

Integrity is important for your leadership. It is important for you to be the same person all the time, especially if you are running a business. The people in your charge are relying on you to display the kind of character that is necessary to produce a healthy business culture. That’s why it is imperative that you exhibit business leadership integrity.

Business Leadership Integrity and Healthy Business Culture

You can’t afford to be one kind of person at the workplace and one kind of person at home. That is not integrity. That is compartmentalization. And that will sabotage your business culture.

Here are three disciplines to implement to maintain business leadership integrity and develop a healthy business culture.

How to Make Time for Your Priorities

Why Integration—Not Balance—Should Be Your Goal

I once heard someone say, “Priorities are what gets done. Everything else is just talk.” You have the time for all your priorities. You just have to make time. Not by balancing your priorities, but by integrating your life.

make time

When I say integrating, I am talking about the opposite of compartmentalizing. When you see your life as a whole—and not the sum of parts—then you will better be able to make time for what is important. Besides, you will never be able to achieve balance in your life. Something will always outweigh everything else in your schedule. But if you integrate your life, you can make time for what is important to you.

Here’s how you can integrate your life to make time for your priorities.

Why Having a Coach Helps You Succeed

Three Ways a Coach Will Make a Difference in Your Life

When you were growing up, did you ever have a coach? Someone who pushed you past what you thought you could do? Someone who made you better than you thought you could be? Decades later, I’m sure you still remember their name.


It’s powerful to have someone believe in you, put the time in to help you improve, and rejoice with you when you succeed. It’s also humbling to have someone call you on what you’re doing wrong—but only so that you can become better.

Because of how a coach believes in you, it’s worth believing in yourself enough to invest in a coaching relationship. Here are three reasons why having a coach will help you succeed.

What to Look for When Forming an Adviser Circle

It’s hard to go it alone.  Ecclesiastes 4:10 says it’s tough to fall down when you’re alone, because there’s no one there to pick you up again.  That’s why it’s good to have an adviser circle.

adviser circle

An adviser circle is a group of people who have been down the same road that you are on and who want to see you succeed.  They are the ones you can turn to for advice when times get tough.

Here are three qualities you should look for when forming your adviser circle.

Why You Should Prepare a Strategic Plan

A strategic plan is a necessity for any business endeavor.  I have seen the value it provides for client organizations and companies I have worked with.  But don’t take my word for it.  Here’s what Bruce had to say.

strategic plan

Bruce chairs a nationwide association.  At a panel discussion he and I were on together at their national conference, he talked about the strategic planning process I had led for him and his board.  And he told the members at that session that he would be remiss if he did not encourage all of them to have a strategic plan.

If that still doesn’t convince you, then here are three reasons why you should prepare a strategic plan.

How Submission Improves Your Leadership

Self-discipline is an important practice to cultivate in developing our leadership skills.  And submission is an important part of developing that self-discipline.


Submission is a spiritual principle that has powerful application in the natural realm.  As 1 Corinthians 10:33-11:1 says, we should follow Christ’s example, so others can follow our example—so that still others might be saved.

We must be willing to discipline ourselves to submit to a higher authority to prepare ourselves for leading others.  In order to become good leaders, we must first become good followers.

Submission means putting aside our own desires for the benefit of others.  And that’s why it is so hard.  And why it is so important.

Here are three scenarios where you can cultivate your ability to submit in order to improve your ability to lead.

How to Rescue Your Mind from a Bad Attitude

Every now and then we all get a bad attitude.  We don’t go looking for it.  But it still happens.  So how do we rescue our mind from a bad attitude?

bad attitude

Even when we try to guard our mind from unhealthy thoughts, we still can fall into a funk.  There’s no need to beat yourself up about it.  Just get rid of it.

Here are three steps to rescue your mind from a bad attitude.

How to Build Trust with Your Team

Trust is a fragile thing.  We want our team to trust us, but trust cannot be developed overnight.  You can only build trust through a consistent relationship maintained over time.

build trust

In developing an environment of trust with your team, it is important to show yourself trustworthy.  And then to show your team that they can trust the others on the team too.

Here are three principles to remember as you build trust with your team.