Integrity Means All the Time

by Benjamin R. Case, President, Case Consulting Services, Inc.

When is it important to have integrity? Some of the time or all of the time? My friend Ben Case, President of Case Consulting Services, has been a hallmark of integrity as long as I have known him. And he tells a powerful story to explain to importance of integrity.


Before I started Transformational Impact LLC, I worked with Ben. He is reputedly one of the best major gift fundraisers in the world, having helped nonprofits raise more than $4.3 billion in his 40 years of fundraising. And he shares his expertise six days a week in the Tip o’ the Morning, a one-minute read covering the basic principles of fundraising (and sometimes life) that we need to know and practice to be successful.

Even though I no longer work with Ben, I still occasionally write a Tip o’ the Morning. And I am pleased to post an occasional Tip from Ben on my blog. Here’s Ben’s Most Valuable Tip (MVT) #44 entitled, “When Are You Going to Have Integrity—Some of the Time or All of the Time? Integrity Means All the Time.

How to Give Bad News

How to Say What Needs to Be Said

When I was a new manager, I had the hardest time giving constructive feedback to my assistant. When it was time to share with her what she needed to know to help her improve, I couldn’t even get the words out. It was so difficult for me to say, that I had to try multiple times just to be able to tell her—because I was too concerned about saying what she might have thought was bad news.

bad news

My early days as a manager showed one extreme of improper communication in giving performance reviews. Other managers think that yelling the hard truth is the best way to give bad news. They think that it’s OK to say whatever they think needs to be said, without thinking about what it would feel like to be on the receiving end of what they said. Clearly both extremes are not helpful.

So how should we give bad news? What’s the best way to help employees improve? Here are four tips for how to say what needs to be said, even if it’s bad news.

How to Move Forward After a Job Loss

Three Steps to Re-Imagining Your Future

You walk into work on a Friday morning, thinking about all that you have to do that day and what you want to do that weekend. Soon after you get in, your boss calls you into his office. After you sit down, he tells you that you no longer have a job at that organization because your services are no longer needed there. He then informs you that you need to pack up your desk by the end of the day. And for the rest of the day you think through how a job loss will impact your financial situation.

job loss

Can you relate to this? This is a difficult experience to go through. You have to fight thoughts of worthlessness and worry. Because a job loss feels like an attack on your identity. But it shouldn’t be.

You are not your job. You are not what you do. Because you can change what you do. And a job loss can be a great blessing if you look at it the right way.

After a job loss, you can move forward and not just move on. Here’s how.

How to Overcome Past Failures

How to Achieve What You Want to in Life

Most people settle for what they can achieve in life. They don’t become all that they can be. Because they are not able to overcome past failures.

overcome past failures

Failure is not something we should fear. Instead we should look at failure the right way. Thomas Edison reportedly said, “I have not failed 10,000 times. I’ve just found 10,000 ways that won’t work.” Approaching failure with Edison’s perspective will make failure your servant and not your master.

Here are three things you can do to overcome past failures and achieve what you want to achieve in life.

Why You Should Never Fear Failure

Three Steps to Beating Fear and Moving Forward

Have you ever made an error that made you lose everything? Most people have not lost everything, but they live as though they might. That’s because they fear failure more than they believe in themselves.

fear failure

Most people are so afraid of failure that they don’t do what they could do and they don’t become who they could become. They try so desperately to avoid failure that they are afraid to try.

But God doesn’t want you to live that way. He wants you to embrace all that you can be. Here are three steps you can take so that you won’t fear failure in the process of becoming who God made you to be.

Three Reasons God Wants You Taking Risks

Why You Should Embrace Risk as a Way of Life

You cannot avoid risk. In fact, in this economy, and in God’s economy, taking risks is good for you. That’s why you should embrace risk as a way of life.

taking risks

I’m not saying that you should be doing stupid stuff. Taking risks doesn’t have to mean being foolhardy. Instead, it means being willing to step out of your comfort zone and doing something you haven’t done before—and trusting God for the results.

Here are three reasons you should always be taking risks.

Why Having a Coach Helps You Succeed

Three Ways a Coach Will Make a Difference in Your Life

When you were growing up, did you ever have a coach? Someone who pushed you past what you thought you could do? Someone who made you better than you thought you could be? Decades later, I’m sure you still remember their name.


It’s powerful to have someone believe in you, put the time in to help you improve, and rejoice with you when you succeed. It’s also humbling to have someone call you on what you’re doing wrong—but only so that you can become better.

Because of how a coach believes in you, it’s worth believing in yourself enough to invest in a coaching relationship. Here are three reasons why having a coach will help you succeed.

5 Key Situations to Express Appreciation

People appreciate appreciation. In fact, they crave it. People want to be acknowledged for who they are and what they do. And you as a leader will do well to express appreciation to those around you.


People need appreciation in certain times more than others. They will need you to be aware of what those situations are so that you can be prepared to meet that need.

Here are the five situations when your team will need appreciation.

The Three Main Things That Hold You Back

And How You Can Overcome Them

As you grow into the person who God made you to be, you will come across obstacles that will hold you back. There will be times when you will not believe what you are capable of doing. That is to be expected. It’s how you handle it that matters.

hold you back

The enemy of your soul does not want you to become the person who God called you to be. And he will do everything in his power to prevent you from fully developing into the person God designed you to be. The key is to recognize that and be prepared for it.

Here are the three main things that will hold you back from becoming all you are supposed to be—and how you can overcome them in your life.

How to Develop Your Active Leadership

As a leader, it is important for you to think through how you can best lead your team. But before you can lead others, you must learn how you can lead yourself. To maximize the impact you can have on the people around you, you must develop your Active Leadership ability.

Active Leadership

By Active Leadership, I mean leadership that is fully engaged and intentional. Active Leaders think through the impact they want to have—and the thinking they need to cultivate to achieve it—and they deliberately use every opportunity they have to influence their followers to that end. They take their responsibility as leaders very seriously because they realize all their actions have ripple effects.

As you learn how to better lead your team—and how to lead yourself—here are three areas where you can implement an Active Leadership perspective.