It’s important to take the time to congratulate your team on a job done well. When they perform well it’s imperative to tell them that they did a good job. But how do you keep your team motivated when they have had failure after failure despite their best efforts? At those times, your team needs you to reinforce their psychological safety. They need you to validate them.
While rewarding your team for their performance is good, appreciating your team for their person is better. As Mike Robbins says in Harvard Business Review, “recognition is about what people do; appreciation is about who they are.” The people on your team are humans before they are employees. They need you to validate them.
Here are three ways that you can validate your team members in the normal course of your everyday work.
Assembling the right team is essential to having a thriving workplace. It is important to know what you need when hiring your key positions. Unless you are extremely self-aware, you might not know what you need. That’s why diversity is a key component of any human resources strategy.
Diversity doesn’t just have to be limited to what people look like on the outside. While that is helpful to assembling a strong team, it’s important to go deeper than that. It’s essential to know how to hire based on what your team looks like on the inside.
Here are three things to think through when applying diversity to hiring your key team members.
On Sunday I played Monopoly with my kids. I hadn’t played that game in years. As we sat down to play, I looked at the rules. Since it had been so long since I played Monopoly, I wanted to familiarize myself with the purpose of the game.
Under the section entitled, How to win, here’s the purpose of Monopoly.
Move around the board buying as many properties as you can. The more you own, the more rent you’ll be able to collect from other players. If you’re the last player with money when all other players have gone bankrupt, you win!
It seems American society believes that’s what business is all about: win by crushing your competition. The very foundations of capitalism have been crumbling, in no small measure because many companies have had a win-at-all-costs strategy. While your business may not be guilty of a Monopoly mentality, society at large thinks you are. Here’s what that means for you, and what you can do about it.
As a leader, one of your greatest assets is the morale of your team. How you wield your influence can profoundly affect the culture of your organization. The more intentional and consistent you are in building the culture, the greater the benefits you will see from your leadership. That’s why it is so important to create a build morale in your company.
Most of the time morale is noticed only because it’s lacking. No one typically thinks about morale if it’s good. You will do everyone on your team a favor if they don’t notice the (lack of) morale in your company.
Here are five ways you can build morale in your company—and create a Team Culture in the process.
How do you look at the difficult employees on your team? Could it be that you are looking at them the wrong way?
I’m not saying that everyone is fixable. It may ultimately be better for everyone if the difficult employees wouldn’t work at your organization anymore. I think Abraham Lincoln got it right when he said that people are usually as happy as they make up their minds to be. Nonetheless, you may be the one to help those difficult employees change their minds.
Difficult people have been through difficult stuff. And hurt people hurt people. If you just pass them off as difficult employees then you may be missing a huge opportunity—for them and for you.
Here are three questions you can use to look at difficult employees differently.
Does your work have meaning to you? Do you get up each day excited about what you get to do that day? Or are you wishing you had more meaningful work to do?
Just passing the time at what we do each day can be frustrating at best and deadening at worst. But the good news is it doesn’t have to be this way.
You can live each day having meaningful work to do. And here’s how.
When you ask people what they want out of life, they often say that they “want to be happy.” But research has shown that happiness isn’t as fulfilling as we might think it is.
Roy Baumeister and other social psychologists published a study in the Journal of Positive Psychology investigating the difference between meaningfulness and happiness.
Based on their investigation, here are three findings that they discovered.
A new study led by Baylor University demonstrates a correlation between a manager’s focus on bottom line results and their employees’ lack of performance. According to the research led by Dr. Matthew Quade and published in the journal Human Relations, “Supervisors who focus only on profits to the exclusion of caring about other important outcomes, such as employee well-being or environmental or ethical concerns, turn out to be detrimental to employees.”
The article continues by saying that these employer-employee “relationships … are marked by distrust, dissatisfaction and lack of affection for the supervisor” which produces “employees who are less likely to complete tasks at a high level and less likely to go above and beyond the call of duty.” Managers must be careful about what they wish for. Because they might get it.
When managers focus too much on the bottom line, then employees consciously or unconsciously respond negatively. Here’s how you can rescue your company’s productivity and profitability by making your bottom line not the bottom line.
In the Walt Disney film adaptation of C.S. Lewis classic The Lion, The Witch, and The Wardrobe, the Beavers explain to the Pevensie children why they have come to Narnia and what their destiny is. Incredulous at the Beavers’ insistence that they are somehow the fulfillment of an ancient prophecy, Peter Pevensie (William Moseley) tells the Beavers, “I think you’ve made a mistake. We’re not heroes.” Despite his protests to the contrary, the Beavers remain convinced that the Pevensies are indeed the warriors who will save all of Narnia and one day become its rulers.
Just like Peter Pevensie, in any situation we face, we feel we know ourselves. But in fact, we may know ourselves too well. Like Peter, we think we know who we are. When opportunities for greatness appear, we feel we are not qualified. When the hero’s entrance is announced, we look for someone else. We don’t suppose that it could actually be ourselves.
But Peter’s confession is the seed of true greatness. When we admit that we’re not heroes, we aren’t trying to fool ourselves into believing that we are better than we are. At the same time, we cannot disqualify ourselves from the assignment God has prepared for us. We should admit that we’re not heroes, but we should also believe that God could use us to be more than we believed possible. In other words, it’s fine to say, “We’re not heroes,” but we should also be willing to become heroes.
Becoming a hero is easier than being a hero. But it requires intentional thinking to know where you’re headed. Ask yourself these questions to focus your mind on the direction you want to go.
Innovation is a big buzzword today. People are saying how important it is to innovate. But innovation doesn’t just happen. It has to be properly cultivated. Because innovation requires a safe place to fail.
Today employers demand innovation of their employees. But they aren’t providing what’s necessary to innovate. C.S. Lewis said in The Abolition of Man, “In a sort of ghastly simplicity, we remove the organ and demand the function.” People feel forced to innovate but they aren’t given what they need to be innovative. Your team won’t risk failure if they feel they must succeed.
If you want to create a truly innovative workplace, then you must make sure that you have built your culture on three successive layers. Only with these three layers in place can you produce a safe place capable of producing innovation.