Employee retention is a huge component of having a successful business. Once you have taken the time to train your employees, you want to make sure that they stay with you.
If they don’t stay, then you have the cost of filling the gap left by that person, the cost of finding their replacement, and the cost of training their replacement. It is much more economically advantageous to you for them to stay.
In order to retain your employees, it is important to create a workplace culture where they want to stay. Here are three key strategies for employee retention.
1. Serve your team
If you want to keep your employees, it is important to actively lead them by serving them. Think through how you can use your Active Leadership to bless them.
- What kind of boss would you want to have?
- How would you want to be treated if you worked for you?
- What kind of behaviors do you want to see at your business?
Then lead by example. Be the kind of boss you would want to have. Treat your team the way you would want to be treated. Demonstrate the behavior you want to see at your business.
By doing things you think you shouldn’t have to do, others will be willing to do things they think they shouldn’t have to do.
2. Care for your team
Care for your team when they are on the job, and when they are not. Be concerned about them as a whole person. Remember: they are humans before they are employees.
Life happens. People go through tough stuff. Be there for your team when they are going through those low points. Don’t ignore them. Acknowledge what they are going through.
Be willing to
- Send them a card.
- Talk with them at work.
- Offer to meet with their family.
Be actively concerned about your team’s welfare. Don’t think about only what your team can do for you. Think about what you can do for your team.
3. Love your team
When I say the word love, I am not talking about a romantic kind of love. I am talking about a New Testament kind of love.
The Bible writers used the Greek words agape and agapao to describe love in a social or moral sense. This is the kind of love that Jesus said we should have for our neighbor: We should agapao our neighbor as ourselves (Matthew 22:39).
- What are the needs your employees have?
- What can you do to help alleviate those needs?
- How can you involve your employees in meeting those needs?
Decide how you can help people on your team. Then implement a process so that no one falls through the cracks.
When your employees feel that you serve, care for, and love them, then they will never want to leave your business. And you will never have a problem with employee retention.
Did you know that I
* Perform organizational culture assessments,
* Coach leaders how best to lead their teams, and
* Train teams how to best perform like a team?
To find out more, check out my new book, Dear Boss: What Your Employees Wish You Knew.
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